Reference

bro178 Terms & Conditions for Your Account

Clear Terms & Conditions explain how your bro178 account, wallet status and lobby access work together.

Account accessWallet handlingPolicy changesIndonesia eligibility
bro178 bro178 Terms & Conditions for Your Account
HELP ROUTES

Where Terms Questions Get Answered

A clear support route helps when a Terms & Conditions question affects your account or wallet status.

Account contact form Use the account contact form for questions about acceptance, account closure, phone verification or…
Cashier support path When DANA, OVO, GoPay or QRIS status is unclear, contact support beside the cashier…
Access assistance If login stalls on mobile or desktop, tell us your device path and account…
RECORD CARE

How We Handle Policy Records

Terms & Conditions work best when the related account record is clear and traceable.

Policy acceptance

When you accept updated Terms & Conditions, we record the account action and policy version so support can identify which…

Account details

Keep your phone and account details current. We may use phone verification before access recovery, sensitive edits or a change…

Cookie settings

Cookies can retain session and preference details needed for the account path.

Security handling

We do not ask for your password through support messages.

Record retention

We retain account and policy records for the period needed to operate the account, resolve disputes and meet applicable requirements…

Change requests

To request correction, access or removal of eligible account data, contact us from your account and identify the record.

Terms & Conditions Questions Answered

These answers cover the Terms & Conditions questions we expect before an account is opened or a wallet request is sent. If your situation is different, contact support with the relevant account step, payment reference or policy wording so we can respond to the exact issue.

They are the rules covering account creation, phone verification, lobby access, wallet requests, policy changes, data handling and account closure. You should read them before accepting an account step.

Yes. Account eligibility and access depend on local law. We may limit access or a transaction where local law permits that restriction or requires an additional account check.

We may revise the wording when operations or legal requirements change. The current version appears on this page, and continued account use after notice indicates acceptance of the revised terms.

Provide accurate details requested during the account path, including a reachable phone number when required. We may verify ownership before recovery, sensitive edits, wallet changes or closure.

DANA, OVO, GoPay and QRIS transactions follow the cashier instructions shown at submission. A payment reference may be needed when support checks status, reversal or account attribution.

Yes. Contact us through the signed-in support route, identify the record and explain the requested correction. We may verify account ownership before changing or removing eligible data.

Contact support from the account and request the closure path. We first check unresolved wallet activity, identity details and required records, then explain any remaining steps before closure.